Bird-B-Gone: Bird Control Tips
1 Aug, 2011 By: Rich Martin, Bird-B-Gone, Inc.
Rich Martin giving Bird Net Installation Training at Bird-B-Gone University
Pest Management Professional
Just like general pest control, a proper and thorough evaluation of the property is key to a successful bird exclusion program. There are steps that need to be followed and considerations to be taken to determine the proper solution.
Assessing the customer’s situation is one of the first steps to take. It’s important to talk with customers and allow them to tell you what they perceive to be the problem. In a lot of cases, customers won’t call you just because there is a bird on their building. However, they will call you if that bird is costing them money.
Customers don’t call unless they have a specific reason to invest in bird control. In most cases, they buy bird control because of the negative effect on their image, the cost of cleanup, work stoppages, property or equipment damage, or possibly inventory damage. By listening to customers, you can determine their reason and then determine an appropriate cost for their situation. This will show value for the service that you will be proposing. Remember, always restate their reason for buying in your proposal.
When installing bird exclusion products, you will likely be changing the way that the building is going to look. Determine how important aesthetics are to your customer. This will help in choosing what products may or may not be used. During your initial visit, you should determine whether the customer has a budget in place for the project, and whether anyone else is providing a quote.